Capitol Toyota Reviews & Complaints


I recently had one of the worst experiences ever with dealership service. Capitol Toyota of San Jose must be going through tough times, because they gouged me on a repair that I will never forget, and hopefully neither will you. I have a Sienna van, which we use for carpool..up to six little kids at […] …..

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  • The service tech lied to me about a wheel rotation, said they only do that every 10 thousand miles, but in the warranty book it said 5 thousand miles. Then he checked off the wheel rotation as if they did it. Very unprofessional 😢. To top it off the service manager did not even offer to fix it. Telling everyone I know don’t go to capital Toyota all they care about is them. No customer service at all, very sad.

By Marcus

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